Q1. Do you deliver pan-India?

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No, delivery is limited to Tamil Nadu, Puducherry, Andhra Pradesh, Telangana and Karnataka.

Q2. How do I place an order?

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Add items to enquiry cart → submit enquiry → confirm quotation → pay via UPI/bank transfer → receive transport slip.

Q3. How will I get my order?

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You will collect from the transport office (MSS, A1 or others) by showing ID + LR number.

Q4. Can I cancel my order?

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Yes, before payment or dispatch. After shipping, orders cannot be canceled. Please refer to our Cancellation & Refund Policy for details.

Q5. How do I get support?

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📧 support@manocrackers.co.in
📱 WhatsApp: +91 95147 95157

Q6. What payment methods do you accept?

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We accept payments via UPI and bank transfer only. We do not accept cash on delivery or credit/debit cards at this time.

Q7. How long does delivery take?

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Processing takes 24-48 hours after payment. Transport time is 2-7 business days depending on your location.

Q8. Is it safe to order crackers online?

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Yes, we follow all safety regulations. Products are packed securely and transported by licensed carriers. You must be 18+ to order.

Q9. What if I receive damaged products?

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Report within 48 hours of parcel collection with photos. We'll provide replacement or refund after verification.

Q10. Do you offer bulk discounts?

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Yes, we offer competitive pricing for bulk orders. Contact us directly for bulk purchase quotations.

Still have questions?

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