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Shipping & Delivery Policy

Safe and Reliable Delivery Across South India

Effective Date: October 13, 2025

1. Service Areas

We deliver to:

✅ Tamil Nadu
✅ Puducherry
✅ Andhra Pradesh
✅ Telangana
✅ Karnataka

2. Order Flow

1

Browse & Enquire

Customer browses products and adds to enquiry cart.

2

Submit Details

Customer submits enquiry with details (name, phone, address, pincode).

3

Receive Quote

Mano Crackers confirms order, transport cost, and shares quotation.

4

Make Payment

Customer pays via UPI/bank transfer.

5

Shipping

Order is packed and booked with transport company (MSS, A1 or local service).

6

Tracking

LR number / transport slip shared with customer on WhatsApp & Email.

7

Collection

Customer collects parcel by showing ID + LR number.

3. Delivery Timeline

📦

Processing

24–48 hours

after payment

🚚

Transport Time

2–7 business days

depending on location

4. Charges

  • Transport charges are confirmed during quotation.
  • Customers pay directly to Mano Crackers (includes transport fee).

5. Proof of Delivery

Important: Customers must send confirmation (photo/acknowledgment) after collecting parcel.

Track Your Order

Once your order is shipped, you'll receive:

  • ✅ LR Number via WhatsApp & Email
  • ✅ Transport company details
  • ✅ Collection point information

For any shipping queries, contact us at +91 95147 95157